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Cancellations

An appointment is a personal amount of surgery time reserved exclusively for you. If you have to cancel an appointment, we require a minimum of 24 hours notice (a fee may be charged for appointments broken without 24 hours notice). This fee will depend on the surgery time that we have lost. Advance notice of cancellation enables us to offer your appointment to another patient and avoids the above fee.

No further appointments will be made until this fee has been paid. Should patients have fees outstanding for more than 7 working days, we reserve the right to immediately de-register them from our practice.

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What Our Patients Say About Us


  • Always a calm experience being seen by Lesley. I get very anxious but she puts me at ease and makes the experience much more relaxed. Reception staff are always friendly and smiley, the waiting room is accommodating. Highly recommend, especially if you have had trouble finding a dental surgery which is good for people with anxiety.

    Ellie Lucas - See Google Reviews

  • Very kind and smiley staff. Good dentistry undertaken on my teeth. The practice rang me on a couple of occasions with cancellations so that my treatment could be brought forward from my original dates. Very pleased with my completed treatment 😁 Many thanks to Dainna and Lauren for professional care.

    C J - See Google Reviews

  • After spending many years with 'dentist phobia', I have to say that i have finally found a dentist who has managed to make me feel comfortable about having treatments. The receptionist staff are lovely and everybody is very friendly, warm and welcoming. Hassan is a legend and the reassuring approach from El Nashar have made my visits to the dentist, dare I say....enjoyable!!

    Su Maiden - See Google Reviews


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