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COVID-19 Update From 19th July

 

Following the further easing of COVID restrictions and updated guidance from the Chief Dental Officer for England (CDO) effective from the 19th July 2021, our team continues to see patients for both routine and emergency appointments. Our priority remains to ensure the safety of our both our patients and our team, with this in mind we will be continuing to ask patients to:

  • Complete our COVID-19 Health Screening Questionnaire before attending their appointment. We greatly appreciate your help in completing these forms via our Patient Portal prior to your appointment, the link to the Portal is sent via email a few days prior to your appointment. This step will continue to help us to reduce the number of people in the practice, which in turn helps to keep both you and our team safe
  • Wear a face covering whilst in the practice, face coverings will be removed once you are in the surgery for your appointment
  • Only bring essential items into the practice, this helps us to reduce the risk of cross-contamination
  • Attend their appointment(s) alone – unless you are a child under 16 years or a vulnerable adult
  • Sanitise their hands on arrival at the front door
  • Not attend the practice if they or a member of their household is displaying COVID-19 symptoms or if they are required to self-isolate because of a positive COVID test result or due to being a contact of a positive case

As ever we would like to thank all our patients for your continued support during what has been a very difficult period. Thank you also to our amazing and extremely hard-working team! We will continue to keep you updated on any operational changes following any new guidance issued by the Chief Dental Officer (CDO).

Best Wishes

The El-Nashar Team

Brand new state of the art technology at El-Nashar!

 

We are delighted to announce that we have recently purchased new, state-of-the-art technology. We have a brand new CBCT scanner and Carestream CS3700 Intraoral Scanner. 

 

Accurate and high-quality scans are crucial for the diagnosis and treatment of our patients and our new CBCT scanner features the industry’s leading dental imaging and 3D technology. 

 

Here are some of the key features of the Carestream CS9600 CBCT Scanner system:

  • It delivers outstanding precision every time and enables us to achieve high-quality and reproducible images
  • This is the only system that has an integrated retractable seat that allows patients to sit comfortably whilst they are being scanned, it also allows us to comfortably scan patients who may need higher stability
  • Cameras and touch-screen allow for easy and exact positioning of our patients
  • The system records each patient’s parameters, making follow-up imaging simple with a single touch
  • The additional face scanning feature helps patients to better understand their treatment plans, due to the realistic 3D facial images that are automatically added onto the x-ray images and 3D models

We also have the ‘Carestream CS3700’ Intraoral Scanner which is the most advanced intraoral scanner currently on the market. 

 

Here are some exciting features of our new Intraoral Scanner:

  • Accelerated precision, which means it takes just 30 seconds to scan single arches of your teeth
  • Patented Smart-Shade matching, which automatically detects the enamel colour of the scanned area to provide a more accurate colour match 
  • Ergonomic grip, which enables better control whilst taking scans
  • Touchscreen capabilities provide a seamless interaction with just a few clicks of a button

At El-Nashar Dental Care we are always looking for ways to enhance the care and experience we provide to our patients, and this is one we are very excited for!

The safety of our patients and team is our top priority.

We are still taking every precaution to ensure the safety of both our patients and our team. We wanted to give a little update about how things are running here at the practice:

  • For protection, we have regular COVID 19 testing for all staff members.
  • Additionally, the whole team (where possible) have had their first vaccination.
  • We are continuing to regularly review and update our Standard Operating Procedures in line with the government guidelines. This includes rules regarding social distancing, which is why we are still unable to work at full capacity, but are doing our best to ensure that we see and treat our patients as quickly and efficiently as possible.

If you’re clinically vulnerable or are simply choosing not to come into the practice at the moment, we completely understand and want to assure you that we are still happy to carry out telephone consultations on request.

Stay safe everybody and we hope to see you all very soon!

An Update To Our Valued Patients

To All Our Valued Patients,

Further to the Prime Minister’s announcement on Tuesday 4th January regarding a new national lockdown, we wanted to update you all on how we are moving forward as a practice. We have also received a letter from the Chief Dental Officer for England, Sara Hurley confirming what dental practices should be doing during this new lockdown.

The practice will remain open and see patients. This will be done in line with our standard operating procedures (SOP’S) and the national dental infection prevention policies. These have all been in place since we re-opened on 8th June 2020 and we have been following these to ensure the safety of both our patient’s and team.

Please be reassured that if you already have an appointment booked this will go ahead, unless you contact us in the normal way to postpone your appointment. We would appreciate as much notice as possible if you want to change your appointment as we are working at half our capacity at the moment and are trying to see as many of our patients that want or need to be seen.

For our patients who do not want to visit the practice at the moment we completely understand this and we would like to reassure you that our Dentists and Hygienists can carry out a telephone consultation with you if you wish. Please ask when you call.

For our patients who have been asked by the government to shield we have been advised they should not attend the practice unless they have an acute dental emergency. Again, our Dentists are happy to carry out a telephone triage call for these patients.

Finally, we are aiming to operate as a blue zone, meaning we will not be able to treat patients with COVID19 symptoms. These patients will be referred to an urgent dental hub. Therefore, we will continue to:

  1. Ask you to complete our health screening questionnaire for COVID19 before we can allow you to come into the practice. We appreciate your help in completing these forms via e-mail prior to your appointment. This is to keep both you and our team safe.
  2. Ask you to call us from your car when you arrive outside the practice and wait there until we are ready for you in surgery.
  3. Ask you to minimise what you bring into the practice (e.g. Handbags) to reduce contact and cross contamination
  4. Ask that you come in unaccompanied (unless you are a child under 16 years old or you are a vulnerable adult).
  5. Ask you to wear a face covering. We will take your temperature and ask you to sanitise your hands prior to going into surgery.
  6. Please be advised that our toilet facilities are currently closed.

Thank you for your patience and support. We are working hard to ensure that we are all kept safe and well. Please remember we are there for you as and when you need us

Best wishes

The Team at El-Nashar Dental Care

Welcoming Mahir Hussain to the Practice


Mahir Hussain, BSc (Hons) BDS MFDS RCSEd.
GDC No: 264606

Mahir graduated in 2016 from Peninsula Dental School and spent a year in practice in Plymouth before moving on to work in the Oral and Maxillofacial surgery department at Royal Devon & Exeter Hospital.

Mahir enjoys all aspects of dentistry, with a particular interest in restorative dentistry, where he wishes to pursue postgraduate or specialist training. He has won prizes for clinical case presentations, audit projects and as an investigator in research. He also enjoys teaching and is a clinical supervisor for dental students at Peninsula Dental School.

Outside of dentistry, Mahir is interested in sport, mainly football (big Liverpool fan!), basketball, boxing and mixed martial arts.

Happy Christmas from the El-Nashar Team

We would like to take this opportunity to thank all of our patients for their valued support throughout 2018. We have had a great year, particularly celebrating our 20 year anniversary.

Merry Christmas and a Happy New Year. We look forward to seeing you all in 2019.

Christmas Eve 9.00am – 1.00pm
25th Dec Closed
26th Dec Closed
27th Dec 9.00am – 4.00pm
28th Dec 9.00am – 4.00pm
29th Dec Closed
30th Dec Closed
31st Dec 9.00am – 1.00pm
1st Jan Closed
2nd Jan Open as normal

Our Christmas Opening Hours

El-Nashar Dental Care’s opening hours will be affected over Christmas and New Year.

To view our opening hours, click here.

We would like to take this opportunity to thank all of our patients for their valued support throughout 2018. We have had a great year, particularly celebrating our 20 year anniversary.

Merry Christmas and a Happy New Year. We look forward to seeing you all in 2019.

El-Nashar’s Annual Team Day

 

El-Nashar Dental Care had their 14th annual team day held at Edgemoor Hotel, Bovey Tracey on Friday 3rd November.

The day is held for the team to get together and focus on how the last year has gone, as well as discussing what we want to achieve in the next year.

We discussed how we can continue to improve the patient care and services that we provide. We also use it as an opportunity to update the staff on clinical standards and this year we focussed on CQC requirements to ensure that the whole team is working to the same standard.

We took part in various team exercises which helped us to set next year’s business objectives and look at what makes El-Nashar Dental Care different to other practices.

There were 26 members of staff that attended the day and when the team were asked to write down what they liked most about working at El-Nashar Dental Care, overwhelmingly they all said the team of people they work with (see above image).