COVID-19 Information

Latest Update 29/05/2022

To our valued patients

Following the government’s announcement on 28th May that dental practices can re-open on the 8th June. We wanted to update you on where we are with this. Yes we will open on this date, but the type of appointments we will be able to offer and how the bookings will look we are waiting to receive further guidance. We anticipate that we will most likely start with our priority emergency patients and also gum therapy appointments.

As you know we have been working hard behind the scenes for the last few weeks drawing up new protocols and procedures to ensure that both our patients and team are safe. We have been ordering both new and extra PPE and preparing the practice so it is safe for everyone to return.

Due to safe social distancing we will have fewer patients within the practice at the same time and there will be downtime between appointments so this will have an impact on the how we book appointments.

We will be sending all our patients a detailed letter explaining our new way of working, how it will effect them and how they can book an appointment by Friday 5th June at the latest.

We would like to take this opportunity to thank all our patients for their continued patience and support and would like to assure all our members that have had their appointments postponed during the lockdown that we will make up those routine appointments which they are entitled to over the coming months.

Looking forward to welcoming you back to our practice

The Team at El-Nashar Dental Care

Update (22/5/20)

Just to let all our patients know that we are waiting for a green light from the Chief Dental Officer for England to allow us to re-open and take care of your oral health needs in person.

As soon as we know anymore we will be in touch.

We are working hard behind the scenes preparing for a new way of working to ensure we adhere to social distancing and many new protocols are being put in place to make sure that we keep both our patients and team safe whilst we are working.

Things will look a little different for example the team dressed in their new  Personal Protective Equipment (PPE) . We will post some videos soon to let you have a sneak preview.

In the meantime stay safe and we are really looking forward to seeing you all again.

Reminder of the emergency number 07729802437

Thank you

The Team at El-Nashar Dental Care

A letter to our Valued Patients

We just wanted to say hello and thank you for your patience during these unprecedented times and we hope that you and your family are safe and well.

We also wanted to update you on what we have been doing behind the scenes during lock down.

We have telephone triaged over 90 patients helping them to manage their dental emergencies during this period, this has included prescribing antibiotics where necessary, providing temporary dental kits where appropriate and giving advice on the smoothing of those rough edges on that broken tooth!

Just to remind you if you have a dental emergency we are at the end of the phone, 9am-6pm, 7 days a week on 01626 212121.

Whilst most of our team have been furloughed, all are safe and well and looking forward to returning to normality, whatever “normal” may look like. Those that haven’t been furloughed have been keeping the surgeries maintained, checking stock levels, carrying out compliance testing and preparing the surgeries ready for us to welcome you back again.  We are also working very hard to source and secure PPE in readiness to reopening.

At El-Nashar Dental Care our priority going forward is to keep our patients and team safe, with this in mind, as soon as we have an agreed date to re-open we will contact you again, with full details of how the practice will look and operate under the new post Covid-19 guidelines.

In the meantime please stay safe and we look forward to seeing you soon.

Best wishes,

The Team at El-Nashar Dental Care.

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What Our Patients Say About Us

  • Always a calm experience being seen by Lesley. I get very anxious but she puts me at ease and makes the experience much more relaxed. Reception staff are always friendly and smiley, the waiting room is accommodating. Highly recommend, especially if you have had trouble finding a dental surgery which is good for people with anxiety.

    Ellie Lucas - See Google Reviews

  • Very kind and smiley staff. Good dentistry undertaken on my teeth. The practice rang me on a couple of occasions with cancellations so that my treatment could be brought forward from my original dates. Very pleased with my completed treatment 😁 Many thanks to Dainna and Lauren for professional care.

    C J - See Google Reviews

  • After spending many years with 'dentist phobia', I have to say that i have finally found a dentist who has managed to make me feel comfortable about having treatments. The receptionist staff are lovely and everybody is very friendly, warm and welcoming. Hassan is a legend and the reassuring approach from El Nashar have made my visits to the dentist, dare I say....enjoyable!!

    Su Maiden - See Google Reviews

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